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FAQs

 

  • How do I get to the conference?Open or Close

    The Illinois Conference is held at the Peoria Civic Center, 201 SW Jefferson Ave., Peoria, IL 61602. Please click here for more specific directions or use the above address as the destination for an online map service.


    The Minnesota Conference is held at the Mayo Civic Center, 30 Civic Center Dr SE, Rochester, MN 55904. Please click here for more specific directions or use the above address as the destination for an online map service.


    If you need additional assistance, please call our office at (309) 828-MOMS or email our Customer Service Team. They will be happy to assist you!


  • Are there hotels in the area close to the conference?Open or Close

    A special lodging rate has been negotiated with each hotel listed below. Other hotels are available in the area, however we strive to find you the best deal while you stay with us. A portion of the rooms booked at the hotels listed below contribute back directly to the Hearts at Home ministry. It's a win-win! Make sure to mention that you're coming for Hearts at Home to get the best rate!

    Illinois Conference - Peoria, IL

    Hotel options with available rates.

    Peoria Convention and Visitors Bureau (1-800-747-0302) also has a great website that outlines all of your hotel, parking, Peoria Civic Center and dining options. Click here to start your planning!

     

  • Where do I find details about parking, maps, and nearby restaurants?Open or Close

    Hearts at Home works closely with the Convention and Visitor Bureaus in each conference location. In order to make your trip to their city more seamless, they have created a website just for Hearts at Home attendees:


    Illinois Conference

    If you have any questions, feel free to call our office at 309-828-6667 or the Peoria CVB at 1-800-747-0302.

     

  • Can my children or baby come?Open or Close

    Children are very important to Hearts at Home. However, our experience has shown that the crowded conditions and active pace of the day are not conducive to children or babies. In order to limit distractions to other attendees, babies and children will not be allowed in the main session rooms or workshop rooms. Please begin making childcare arrangements now. If you want to bring your baby and a caregiver to care for him/her while you are in workshops or main sessions, they are welcome to be in the Hearts Expo or the lobbies of the Civic Center. We appreciate your cooperation. A private lactation lounge will be available for nursing mothers. Mothers are responsible for bringing their own equipment and storing breast milk should they desire to do so.


  • What are my payment options?Open or Close

    All conference registrations will be processed online using PayPal for credit/debit card payments . If you need to make arrangements for an alternative method of payment, please contact Customer Service by e-mail or phone at (309) 828-MOMS.


  • How can I sponsor a mom?Open or Close

    We don't want cost to be a barrier for any mom! Our Sponsor-a-Mom scholarship helps moms who may not otherwise be able to afford the conference registration fee. You can contribute to the scholarship through our secure giving portal or on your registration form. All contributions are tax deductible. Your donation cannot be designated to sponsor a specific mom.


  • Can you help me with my special needs?Open or Close

    Please indicate when you register if you will require special accommodations such as a sign language interpreter. Our Special Needs Coordinator will contact you to discuss the specifics of your request and to make sure we can meet your needs. Please e-mail or call us at (309) 828-MOMS before registering if you are unsure if we can make appropriate accommodations.


  • Do I get lunch at the conference?Open or Close

    Your registration includes a lunch at the conference. When you register you will also have a choice of a regular, vegetarian or gluten-free lunch. Due to the quantity of lunches, we are unable to accommodate for food allergies or other special food requests.


  • I'm looking for shopping! What exhibitors will be there?Open or Close

    Join us in the Hearts Expo for a little retail therapy! Exhibitors will be set up all day for your convenience and will have what you've been looking for - books, jewelry, clothes, and many, many more resources! Check out who will be with us in 2017 here.


  • What should I wear?Open or Close

    We suggest you dress comfortably and in layers. Temperatures can vary greatly from one workshop to another. You can ditch those heels and opt for your most comfortable shoes! Depending on where your workshops are located, there may be considerable amounts of walking involved.


  • Can't make it to conference? Order a Conference To-Go!Open or Close

    We get it! As a mom, you're busy! If you find you won't be able to come to the Hearts at Home conference then allow the Hearts at Home conference to come to you. Take advantage of a Conference To-Go and receive all the encouragement within the comfort of your own home. For only $50, you'll receive: a conference bag, Hearts at Home notebook, flash drive with audio recordings of the morning main session with Shaunti Feldhahn and four workshops of your choice, and a few other surprises! Additional workshops may be purchased for $7 each. They're only available until May 1, 2017 FOLLOWING the Illinois Conference and until November 20, 2017 FOLLOWING the Minnesota Conference.Click here to order yours today!

  • What if my circumstances change and I need a refund?Open or Close

    A fee of $30 applies to any form of cancellation. Refund deadline is April 3, 2017 for the Illinois Conference, October 23, 2017 for Minnesota Conference. You may transfer your registration to another person. Your registration and payment are confirmation that you have read and accepted the conditions for registration including our refund policy.


  • What if I can't afford the conference?Open or Close

    If financial restrictions will keep you from attending, please contact us as early as possible by e-mail or phone at (309) 828-MOMS. Please click here for complete information about conference scholarships.